Privacy Policy — AE Sales Platform

1. Introduction

AE Sales Platform ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

Account information: name, email address, company, job title
Payment information: processed securely by Stripe; we do not store full card numbers
Content inputs: company names, contact details, notes, and other data you provide to generate sales assets
Communications: support requests, feedback, and correspondence

2.2 Information Collected Automatically

Usage data: features used, generation history, credit consumption
Device information: browser type, operating system, IP address
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and manage your subscription
Generate AI-powered sales content based on your inputs
Send transactional emails (receipts, account updates)
Respond to support requests
Monitor usage for security, fraud prevention, and abuse detection
Analyze aggregate usage patterns to improve the Service

4. AI Processing and Third-Party Services

Content generation is powered by Anthropic's Claude API. When you use our tools, your inputs are sent to Anthropic for processing. Anthropic's API terms explicitly prohibit the use of customer data for model training. We do not use your data to train any AI models.

We also use the following third-party services:

Stripe — payment processing
Supabase — database and authentication infrastructure
Clerk — user authentication and session management
Vercel — application hosting

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

With service providers who assist in operating the Service (listed above)
To comply with legal obligations or respond to lawful requests
To protect our rights, privacy, safety, or property, or that of our users
In connection with a merger, acquisition, or sale of assets (with notice to you)

6. Data Retention

We retain your account data for as long as your account is active. Generated content is stored until you delete it or your account is terminated. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure credential storage, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Export your data in a portable format
Opt out of marketing communications
Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@aesalesplatform.com or use the account settings in the application.

9. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@aesalesplatform.com.